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Acronis true image 2017 failed to lock the disk free |
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I'm still getting the disk locked error. I need a solution, please. Thank you. Does the Linux based bootable media have a NVMe driver??? Steve Smith. Posts: Comments: Dan, welcome to these public User Forums. Products: Acronis True Image 9. NVMe and its drivers were installed first, before booting from the Acronis media. I used the Add disk option.
Posts: 3. Comments: 2. The backup fails intermittently with one of two error messages, either: 'Failed to lock the file' or 'access to the file is denied' It's weird because it only happens every 4th or 5th day.
Any help or suggestions appreciated. Attachment Size Image3. Steve Smith. Posts: Comments: Doing a restart of Windows resolved the issue in my case and the backup then ran fine! Products: Acronis True Image 9. Lastly I created a ticket for this issue.
Julie Hill. Posts: 0. Comments: 1. When running recovery, I select the drive and right click and select Recovery I then select Disk 1 and verify all others below are checked. This happened on multiple computers. Julie, welcome to these public User Forums. Sorry but need to start from the beginning here with your issue.
What exactly are you trying to do and how are you trying to do it? Craig Vorwald. Posts: 4. The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.
Here is some information regarding the NAS:. My NAS is normally in sleep mode. Then I use another script to put it back in sleep after the job. This has been working fine until couple days ago. My backup job was scheduled at midnight. In the morning, when I saw the "Failed to lock file" error, the NAS is turned on obviously the script woke it up. I clicked the "Backup Now" button and the job completed successfully.
I was thinking maybe something went wrong in the wakeup process. For testing purpose, I put the NAS back in sleep mode again. Then I click the "Backup Now" button. The NAS was waken up. But the job failed with "Failed to lock file". While the NAS is still on, I tried to run the job manually. I had the same issue. I solved it by formating the destination disk. Do you have to install it onto it first? And if so how? There is no need to install anything unless you don't have the main ATI application installed which in turn provides the Rescue Media Builder tool.
I also encountered the same problem. When I needed to recover the C drive, I chose to restore the C drive and mbr. The above prompt appeared on the ATI system. Check out the manager Steve Smith's Tips: The related processes are not completely closed or the related partitions are formatted. After exiting the program, three attempts were made without restarting the PE system and unformatted partitions , and the fourth normal recovery. If you encounter this problem, you can try to recover after formatting the partition, but this is not a good way.
I was having the same problem as many on this thread and the problem is that the Acronis documentation is just not specific enough. This didn't work with my SSD. You must use a LINUX based boot media and the documentation should be specific about this - it would have saved me and others no doubt hours of grief.
This seems to be a problem of the experts assuming that everyone else has the same knowledge and understanding of the underlying technology. Thanks to Steve for the suggestion of downloading the CD iso which is Linux based and which worked perfectly.
I used the American standard. Thank You for this post. Resolved the Lock disk issue and I got to learn lots other ticks and the knowledge on what is the cause of the issue. I contacted support and they did not direct me to this post. I would have saved days of frustration and waiting on support to contact me. This worked I hope this helps others who are struggling to create a Linux USB bootable meda.
I too am seeing the error "Unable to lock the disk, Boot your computer from a Lunix- based bootable media, and then try again ". I have to say that using a linux based USB drive works fine, and the error message presented to the public is overly cryptic.
If the linux version works fine, the Windows PE version should also work fine, or at least have an option to bypass the locked hybernation file. Please address the issue creating bootable linux USB drives, and add the option to ignore a locked drive. Also please stop blaming the user for programming and lack of documentation issues. Fix your program already!!
I've run into this problem numerous times using the WinPE Rescue Disk, so always used the Linux based disk with no problems. The RAID card requires drivers for a bootable volume. I'm trying to clone a drive and I was also getting the lock error. It would be helpful to have the version listed at install, but I guess I can get it at cmd prompt.
That's helpful, thanks. I did not appreciate that there was a difference between having the source disk connected via SATA and removing it to load in a USB caddy. Actually I still don't really understand why this should be the case but never mind. You will not be booting from the HDD when connected externally, just using it as the Source for the Clone operation. Authored on.
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